2021 is a lot like 1 year ago; except we cannot kid ourselves anymore: most companies are not going back into the office any time soon. Companies’ ability to stay in business will depend on the speed in which they adapt their business processes and continuity to competitive, sustainable virtual models that can be supported […]
Tag Archives: unified communications
blog, Collaboration Technology, Unified Communications
How Unified Communications Can Boost Your Business in 2021
04
Mar
Mar
“Reality…” said Robin Williams, “…what a concept.” Our reality…today, and for the foreseeable future…is that remote, distributed workforces are here to stay; and, that businesses have to deploy tools and digital-friendly processes if they want to remain competitive. Wherever they are, whatever the time and whatever their title, your people have to be able to […]
22
Feb
Feb
INTRODUCTION In two to three years, our experience communicating digitally (i.e., making and receiving even basic mobile calls) will be very different from our experience today. Communication will be more effective and drive better outcomes. PROBLEM STATEMENT Technology is moving at a blistering pace, from both a physical computing power and software perspective. In conjunction […]
09
Nov
Nov
EVERYBODY says they deliver great service, but few actually do. Think of the few brands that are synonymous with exemplary service: The Ritz Carlton, The Four Seasons, Disney, Zappos. How many more come to mind? Who comes to mind in the IT services market? We strive to earn that reputation every day. Some call it […]
14
Oct
Oct
In today’s marketplace, can organizations choose between a broad spectrum of communications software vendors and providers? Are their products and services, in many cases, very similar? Yes. However, companies are leveraging these solutions to widely varying degrees of effectiveness, and most use them ineffectively. In contrast, the companies taking advantage of these solutions realize significant […]
08
Sep
Sep
Collaboration Technologies Are Evolving Advances in collaboration technologies are driving efficiencies within companies, enabling them to outpace competition by improving the quality and speed of communication – creating real-time, rich interactions that customers and employees have come to expect. Is Your Business Evolving with Them? Forward-thinking companies are leveraging instant messaging, presence, unified video, screen […]
19
Aug
Aug
NEW YORK, August 19, 2020 – Three leading professional services firms signed onto Fidelus Technologies Enterprise Unified Communications as a Service (UCaaS) offering across a total of 23 sites in both domestic and international locations. Fidelus worked with each client to assess their communications requirements and will provide an advanced, integrated solution that streamlines communications […]
14
Oct
Oct
A fair amount of conducting business in the 21st century is all about taking matters into your own hands. Whether that’s personalization and humanizing your brand voice or developing different ways to make new content, products, and services feel like a more individualized experience, most companies are turning to the best resource they have to […]
09
Sep
Sep
Is your business struggling with the wrong IT architecture? You’re probably in good company. These 3 IT difficulties are ones every SMB could live without.
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