Written by Chief Technology Officer, Josh Reinmann As PBX’s have grown throughout the years, the need for a more flexible, feature rich and scalable connection to the PSTN has grown with it. T1’s and E1’s became the standard of connectivity in the early 1990’s, growing from un-channelized DS1’s to full featured PRI’s including Direct […]
Tag Archives: VoIP
18
Mar
Mar
2021 is a lot like 1 year ago; except we cannot kid ourselves anymore: most companies are not going back into the office any time soon. Companies’ ability to stay in business will depend on the speed in which they adapt their business processes and continuity to competitive, sustainable virtual models that can be supported […]
Managed Services, Networking Technology, Professional Services
The Importance of a Strong Business Backbone: The Network Infrastructure
16
Jan
Jan
You need a reliable network for both new client acquisition and for retaining current clients. Most businesses rely on the network to process customer orders and maintain client records. Communication between your business and your customers is vital, and it depends significantly on your network infrastructure. Consider your network infrastructure to be the backbone of […]
Collaboration Technology, Managed Services, Professional Services
The Hardphone vs. Softphone VoIP Debate
21
Dec
Dec
Voice over Internet Protocol, or VoIP, is technology that makes it possible to use the IP network to make phone calls with IP or VoIP phones. VoIP phones are either hardphones or softphones. What’s the difference between the two categories of phones and how do you choose the right IP phone for your business’ needs? […]