Tag Archives: managed services provider

The Hardphone vs. Softphone VoIP Debate

women using the cloud

Voice over Internet Protocol, or VoIP, is technology that makes it possible to use the IP network to make phone calls with IP or VoIP phones. VoIP phones are either hardphones or softphones. What’s the difference between the two categories of phones and how do you choose the right IP phone for your business’ needs? […]

Benefits of Outsourcing Your Organizational IT Planning

Benefits of Outsourcing Your Organizational IT Planning

Organizational IT planning, or strategic planning, is used by organizations to create the roadmap to reaching business goals. Modern businesses must embrace new approaches to organizational IT planning that can adapt to rapidly changing technologies while still keeping the long-term business goals in sight. According to Gartner’s 2017 CIO Survey, only 29% of IT leaders […]

Lower TCO with Virtual Desktop Infrastructure (VDI)

Using virtual desktop infrastructure (VDI) to host employee desktops on a centralized server offers many benefits to the business and IT department. The server can reside on-premises, in the cloud, or in a hybrid environment, provided it is accessible via the Internet. More than 64 percent of companies deploy VDI to decrease their total-cost-of-ownership (TCO), but the benefits don’t stop with the financial impact.

Using virtual desktop infrastructure (VDI) to host employee desktops on a centralized server offers many benefits to the business and IT department. The server can reside on-premises, in the cloud, or in a hybrid environment, provided it is accessible via the Internet. More than 64 percent of companies deploy VDI to decrease their total-cost-of-ownership (TCO), […]

Risks to Organizations Without a Mobile Device Strategy

The increasing trend of mobile and remote working may offer a variety of benefits – including improved productivity, employee retention, and flexible work schedules – but it also increases the security challenge for your IT department. If employees are accessing the network and storing sensitive data on their mobile device, what happens if they lose […]

Risks to Organizations Without a Mobile Device Strategy

Fidelus Blog: Risks to Organizations Without a Mobile Device Strategy

The increasing trend of mobile and remote working may offer a variety of benefits – including improved productivity, employee retention, and flexible work schedules – but it also increases the security challenge for your IT department. If employees are accessing the network and storing sensitive data on their mobile device, what happens if they lose […]

Don’t Waste Time Dealing with Multiple Vendors: One Call Does It All

Fidelus Blog: Having a single point of contact for all of your technology needs prevents you and your team from wasting time trying to get support when something goes wrong.

When you think of managed services, you probably think of the technical functions they provide, from handling day-to-day IT administration and equipment needs to round-the-clock monitoring of your network and computer systems. But as an organization grows and implements new technology, the number of third-party service providers you deal with increases. When something goes wrong, […]

Reduce Work Interruptions with Managed Services

Reduce Work Interruptions with Managed Services

Keeping up with the rapid changes in technology is difficult, especially for the small to medium-sized business owner who’s often wearing many different hats. By using managed services, you can ensure your technology is always up to date, while reducing work interruptions that negatively affect your bottom line. What Are Managed Services? Managed services is […]

Top 4 Reasons to Invest in Managed Services

As a small to medium-sized business owner, it is tempting to take on everything involved with running your business yourself. If you want to grow your business, however, this is not a good strategy. Investing in managed services frees up time for your in-house IT staff, enabling them to focus on using technology to better […]

A Good Offense is Your Best Defense: Proactive Managed Services VS Break-Fix

Small to medium-sized business are juggling just as many priorities and demands as a large enterprise, but they don’t have the staff to efficiently tackle all of the tasks. You’re focused on finding and keeping your customers, improving efficiencies to reduce expenses, providing exceptional customer service, meeting compliance and government regulations, and successfully growing your […]

The Functions of a Managed Services Provider

MSP Functionality

Managed services is the practice of outsourcing IT functionality and management responsibilities to improve company operations and reduce cost. It is an alternative to staffing a full-time IT department, or it can act as an extension of  current IT staff, to manage and operate specific aspects of an organizations IT infrastructure. Managed services have proven […]