Keeping up with the rapid changes in technology is difficult, especially for the small to medium-sized business owner who’s often wearing many different hats. By using managed services, you can ensure your technology is always up to date, while reducing work interruptions that negatively affect your bottom line.
What Are Managed Services?
Managed services is the practice of outsourcing day-to-day IT tasks to improve your organization’s efficiency and productivity. While large corporations employ full IT departments and can afford to ensure they receive ongoing education and training to keep up with an industry that seems to change at the speed of light, smaller businesses can’t afford that luxury. What you can do to level the playing field, however, is outsource some of your IT tasks to a managed services provider to reduce work interruptions and improve the productivity of your employees who rely on technology to do their job.
Here’s how managed services can increase productivity and reduce interruptions to work:
Reduce Technology Problems That Cause Downtime
The business world has become almost completely dependent upon IT. If you can’t access your data or log into your computer, you probably can’t perform the duties of your job. With a small in-house IT department of one or two people, they’re likely unable to handle IT breakdowns that affect the whole organization in a timely manner – which means your employees are experiencing extended periods of time where they are unable to work and your business is losing money. In these moments, customers may become frustrated, which creates long-term ramifications. Using managed services to monitor your IT environment means issues are caught before they cause downtime, and your team is able to carry on business-as-usual.
Eliminate Delays Caused by Software and Hardware Updates
How many times have you sat in front of your computer and waited for the dreaded update to complete before you could sign in and get on with your day? Probably more times than you can count. Multiple that experience by every employee in your organization, and you’ll get a good idea about how much time is lost to software and hardware updates – particularly when they don’t go as planned and your IT guy is trying to figure it out as he goes. With a managed service provider handling your upgrades and updates, the process will run smoothly and many of the updates can be done outside of working hours to further limit lost productivity.
Stay Compliant with Security Regulations
Businesses of every size and in every industry have to meet compliance requirements for the security of data, but many business owners don’t know if they are complying with regulations. Many Managed Services providers make it part of their offerings to stay up to date with the regulations and requirements, and help businesses ensure their technology and data storage is compliant. How does this help reduce work interruptions? Well, if you’ve ever been audited for compliance, you’ll know how much time it takes to prove you are compliant; or how difficult it is to figure out the changes you must make if you are fined for non-compliance. Having a managed services provider take care of it for you gives you peace of mind and saves the exorbitant about of time you would otherwise spend on this task.
Customized Solutions for Increased Productivity
If you’re a small business owner without an in-house IT staff, or your current IT team is overwhelmed with trying to keep up with everything involved in managing the technology of your organization – a managed services provider can help you reduce work interruptions and increase productivity. Give us a call to learn more about our service offerings and how we customize solutions to meet the needs of your organization.
Fidelus Technologies, based out of New York City is a Professional and Managed Information Technology Services company focused on customer success and business efficiency . Our services provide seamless networking, data center, wireless, security and unified communications expertise for medium and enterprise sized businesses. We have a consultative life cycle approach that includes requirements gathering, assessments, solution design, planning, project management, engineering, adoption and evolution (training) services to fully support the IT needs of your organization.
If you’re looking for more information on how Fidelus can support your organization with proactive managed IT services, please contact us here.