The business is growing and it’s time to upgrade or increase your network capacity and architecture to support the influx of machinery, workstations, and personnel. After you’ve decided whether or not you need to increase the bandwidth being provided and evaluated the current network hardware, you’ve realized that it’s time to bring in some new infrastructure. Switches, […]
Author Archives: fidwp10001
Collaboration Technology, Managed Services, Professional Services
The Hardphone vs. Softphone VoIP Debate
21
Dec
Dec
Voice over Internet Protocol, or VoIP, is technology that makes it possible to use the IP network to make phone calls with IP or VoIP phones. VoIP phones are either hardphones or softphones. What’s the difference between the two categories of phones and how do you choose the right IP phone for your business’ needs? […]
20
Dec
Dec
qIn this year’s US IT Services Report, it was determined that a bit over 10 percent of organizations have a single security vendor. In stark contrast, a third of all companies surveyed use five or more security vendors. It’s worth mentioning that nearly a third reported that they use three security vendors. When referencing security […]
19
Dec
Dec
People hate emails. Seriously. Emails are the devil in the workplace. Sometimes a necessary evil, emails are often forgotten, lost, or flat out ignored. How many times have you sent an email and just never received a response? There is a good chance that you, yourself, have forgotten to respond or even check an email from a […]
Managed Services, Professional Services, Uncategorized
5 Considerations When Choosing a Business IM Platform to Encourage User Adoption
18
Dec
Dec
Buying a business communication platform is a big deal for an organization. It can sometimes be a big culture shock and the thought of instant messaging in the workplace will mean something different to each employee of your organization. Some will embrace it, but for the wrong reasons. Some will completely forget about it. Some will flat out resent […]
13
Dec
Dec
The workplace as we know it is changing quickly. Instead of going “to” work, workers are working from anywhere and everywhere on mobile devices. The number of mobile devices each employee uses to access their work is growing, too. Virtual desktop infrastructure (VDI) is the practice of hosting a desktop operating system on a centralized […]
07
Dec
Dec
IT departments are faced with more than just helping employees access work applications and email when they’ve forgotten their passwords. The IT department has concerns over the security of the corporate data and network that literally keep them awake at night. Every time technology improves and the IT team expands the availability of technologies to […]
06
Dec
Dec
Organizational IT planning, or strategic planning, is used by organizations to create the roadmap to reaching business goals. Modern businesses must embrace new approaches to organizational IT planning that can adapt to rapidly changing technologies while still keeping the long-term business goals in sight. According to Gartner’s 2017 CIO Survey, only 29% of IT leaders […]
05
Dec
Dec
Manipulating people into giving away security-related information is known as “social engineering.” Hackers make it their mission to get computer access or find out revealing information with psychological tricks on humans. Social engineering attacks are becoming extremely common against small and medium sized businesses and enterprises, with hackers learning how to outsmart employees into giving […]
Managed Services, Outsourced IT, Professional Services, Technology
Why You Should Switch from CapEx to OpEx
30
Nov
Nov
In the past, businesses had to come up with a ton of money to pay for their technology infrastructure as an upfront, capital expense (CapEx). Everything from physical servers, network pipes, racks, hardware, storage facilities, cooling systems, and software would be purchased for thousands of dollars – only to be purchased again a few years […]