2021 is a lot like 1 year ago; except we cannot kid ourselves anymore: most companies are not going back into the office any time soon. Companies’ ability to stay in business will depend on the speed in which they adapt their business processes and continuity to competitive, sustainable virtual models that can be supported […]
Category Archives: blog
08
Mar
Mar
March 8th is International Women’s Day. A day to celebrate the social, economic, cultural, and political achievements of women. International Women’s Day also marks a call to action for accelerating gender equality. In the same spirit, the second week of March at Fidelus is now “Women’s Week.” “Women’s Week” will be a week of recognition […]
blog, Collaboration Technology, Unified Communications
How Unified Communications Can Boost Your Business in 2021
04
Mar
Mar
“Reality…” said Robin Williams, “…what a concept.” Our reality…today, and for the foreseeable future…is that remote, distributed workforces are here to stay; and, that businesses have to deploy tools and digital-friendly processes if they want to remain competitive. Wherever they are, whatever the time and whatever their title, your people have to be able to […]
10
Dec
Dec
Awful meetings don’t just suck the life out of us, they suck the life out of everyone involved and in some cases, organizations as a whole. I hear people complain all the time about “too many meetings”. It is amazing that what should be a source of energy and productivity is synonymous with misery. As […]
02
Dec
Dec
We believe relationships are the most important part of life. While delivering high-quality personalized service, we build meaningful and lasting relationships. These relationships provide a strong foundation for joint successes. This begins with our first interaction, knowing that every interaction with a team member or client is an opportunity to make an impression. Until a […]
19
Nov
Nov
Jacqueline Shorrock, Caring For Our Caregivers… Over the past several months Jacqueline has been supporting our caregivers on the front lines of this pandemic by introducing practices that help manage the stress and anxiety that comes with the territory. More specifically, she is working with Intensive Care Nurses from Memorial Sloan Kettering & St. Luke’s […]
09
Nov
Nov
EVERYBODY says they deliver great service, but few actually do. Think of the few brands that are synonymous with exemplary service: The Ritz Carlton, The Four Seasons, Disney, Zappos. How many more come to mind? Who comes to mind in the IT services market? We strive to earn that reputation every day. Some call it […]
14
Oct
Oct
In today’s marketplace, can organizations choose between a broad spectrum of communications software vendors and providers? Are their products and services, in many cases, very similar? Yes. However, companies are leveraging these solutions to widely varying degrees of effectiveness, and most use them ineffectively. In contrast, the companies taking advantage of these solutions realize significant […]
08
Sep
Sep
Collaboration Technologies Are Evolving Advances in collaboration technologies are driving efficiencies within companies, enabling them to outpace competition by improving the quality and speed of communication – creating real-time, rich interactions that customers and employees have come to expect. Is Your Business Evolving with Them? Forward-thinking companies are leveraging instant messaging, presence, unified video, screen […]
02
Sep
Sep
Silver Peak is a world leader in SD-WAN solutions, with their business-driven approach recently earning them the coveted overall winner spot in the 2020 CRN ARC Awards. Read on to find out more about this and what else sets them apart from the rest of the SD-WAN market.