“Reality…” said Robin Williams, “…what a concept.” Our reality…today, and for the foreseeable future…is that remote, distributed workforces are here to stay; and, that businesses have to deploy tools and digital-friendly processes if they want to remain competitive. Wherever they are, whatever the time and whatever their title, your people have to be able to […]
Category Archives: Collaboration Technology
Cisco Solutions, Collaboration Technology, Enterprise Planning, NYC Technology News, Tech Tips
Connect With Family! And No, Not the One’s You’re Stuck At Home With :)
19
Mar
Mar
I had a great experience last night connecting with family in New York, Connecticut, Texas, and California. Mom, bro, Aunts, Uncles and cousins! It was actually beautiful. Everyone was excited and happy to see and hear from each other, and connect in a way that is as close to as in-person as we can get.
Collaboration Technology, Managed Services, Professional Services
The Hardphone vs. Softphone VoIP Debate
21
Dec
Dec
Voice over Internet Protocol, or VoIP, is technology that makes it possible to use the IP network to make phone calls with IP or VoIP phones. VoIP phones are either hardphones or softphones. What’s the difference between the two categories of phones and how do you choose the right IP phone for your business’ needs? […]
Collaboration Technology, Managed Services
The 3 Elements of an Effective Unified Communications and Collaboration Strategy
14
Nov
Nov
As businesses begin to transform their communications from telephony to a unified communications and collaboration (UCC) strategy, they achieve the benefits of lower costs and increased productivity. Organizations require strong communications and collaboration for success. It encourages effective interactions between team members and enables remote employees to communicate as though they are in the same […]
01
Nov
Nov
We can probably all agree that technology is amazing when it does what it’s supposed to do. It can help us collaborate with co-workers, vendors, and clients even if we’re in different locations. Technology can automate routine processes to save time, and make it possible to find information with a few clicks of the mouse. […]
01
Nov
Nov
We can probably all agree that technology is amazing when it does what it’s supposed to do. It can help us collaborate with co-workers, vendors, and clients even if we’re in different locations. Technology can automate routine processes to save time, and make it possible to find information with a few clicks of the mouse. […]
Collaboration Technology, Managed Services, Networking Technology
Your IT Department is Capable of Doing So Much More with Managed Services Support
24
Oct
Oct
Supplementing your existing IT team with the help of a managed services provider is sometimes the key to success. Sometimes we just can’t find the employees to correctly fulfill a position. Sometimes there is just too much work for the current staff to handle, but not enough to justify hiring an additional employee. Perhaps a particular […]
12
Oct
Oct
Video conferencing was once only used for major corporations, and even then, it was mostly just the top executives. Today, 76% of organizations use video conferencing solutions in the workplace, and 56% say they participate in video calls on a weekly basis. Video conferencing offers all businesses a variety of benefits that range from increased productivity, […]
Collaboration Technology, Managed Services, Tech Tips
Consistent User Experience Improves Communication from Any Location
11
Oct
Oct
User experience matters greatly in all aspects of business but it matters even more when trying to communicate effectively from multiple locations. Your team should have a consistent experience from any location and any device. If the quality of audio or video is substandard, that leaves the door open for miscommunications, poor first impressions with […]
Collaboration Technology, Managed Services, Tech Tips
Communication Tools That Grow with Your Organization
10
Oct
Oct
Meeting the needs of the modern workplace requires communications that grow alongside your organization. A start-up business doesn’t need and often can’t afford a full on-premises communications suite, but it needs a solution that allows it to grow as the business grows without having to continually invest in new. There are some cloud-based communications solutions offering scalability […]