Category Archives: Managed Services

Don’t Waste Time Dealing with Multiple Vendors: One Call Does It All

Fidelus Blog: Having a single point of contact for all of your technology needs prevents you and your team from wasting time trying to get support when something goes wrong.

When you think of managed services, you probably think of the technical functions they provide, from handling day-to-day IT administration and equipment needs to round-the-clock monitoring of your network and computer systems. But as an organization grows and implements new technology, the number of third-party service providers you deal with increases. When something goes wrong, […]

Outsourcing IT Services Reduces Company Downtime

When the technology you rely on to run your business is healthy and operating the way it’s supposed to, you can stay focused on business development activities that move your business forward. Small to medium-sized businesses, both with and without their own IT departments, benefit from having IT services outsourced to ensure growth. Reduce downtime […]

Reduce Work Interruptions with Managed Services

Reduce Work Interruptions with Managed Services

Keeping up with the rapid changes in technology is difficult, especially for the small to medium-sized business owner who’s often wearing many different hats. By using managed services, you can ensure your technology is always up to date, while reducing work interruptions that negatively affect your bottom line. What Are Managed Services? Managed services is […]

Your IT Department is Capable of Doing So Much More with Managed Services Support

Supplementing your existing IT team with the help of a managed services provider is sometimes the key to success. Sometimes we just can’t find the employees to correctly fulfill a position.  Sometimes there is just too much work for the current staff to handle, but not enough to justify hiring an additional employee. Perhaps a particular […]

Top 4 Reasons to Invest in Managed Services

As a small to medium-sized business owner, it is tempting to take on everything involved with running your business yourself. If you want to grow your business, however, this is not a good strategy. Investing in managed services frees up time for your in-house IT staff, enabling them to focus on using technology to better […]

A Good Offense is Your Best Defense: Proactive Managed Services VS Break-Fix

Small to medium-sized business are juggling just as many priorities and demands as a large enterprise, but they don’t have the staff to efficiently tackle all of the tasks. You’re focused on finding and keeping your customers, improving efficiencies to reduce expenses, providing exceptional customer service, meeting compliance and government regulations, and successfully growing your […]

Top Benefits of Outsourced IT Through Managed Services

Businesses of all sizes can immediately benefit from outsourcing IT needs through managed services. Managed services let you outsource the day-to-day management of your network and collaboration technology environment for a cost-effective method of increasing productivity and efficiency. Manged service providers offer custom programs that are ideal for businesses that: Don’t have enough IT staff […]

Why Your Business Needs Video Conferencing

Video conferencing was once only used for major corporations, and even then, it was mostly just the top executives. Today, 76% of organizations use video conferencing solutions in the workplace, and 56% say they participate in video calls on a weekly basis. Video conferencing offers all businesses a variety of benefits that range from increased productivity, […]

Consistent User Experience Improves Communication from Any Location

Collaboration tools should provide steady and consistent utilization no matter the location

User experience matters greatly in all aspects of business but it matters even more when trying to communicate effectively from multiple locations. Your team should have a consistent experience from any location and any device. If the quality of audio or video is substandard, that leaves the door open for miscommunications, poor first impressions with […]

Communication Tools That Grow with Your Organization

Meeting the needs of the modern workplace requires communications that grow alongside your organization. A start-up business doesn’t need and often can’t afford a full on-premises communications suite, but it needs a solution that allows it to grow as the business grows without having to continually invest in new. There are some cloud-based communications solutions offering scalability […]